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How We Handle Your Information

We collect and protect the personal details you share when you open an account, fund it through bKash, Nagad or Rocket, and place bets across our lobby.

Account registration dataPayment transaction recordsDevice and login informationBetting history and preferencesContact details for support
789bet casino How We Handle Your Information
DATA SAFEGUARDS

How We Protect Your Information

We encrypt personal data in transit and at rest using industry-standard protocols. Access to account records is restricted to authorised staff who need it to process withdrawals, verify identities or resolve support tickets. We monitor login attempts and flag unusual device patterns to prevent unauthorised account access. When you request data deletion, we remove personal identifiers while retaining anonymised transaction logs for regulatory audits.

Encryption Standards

Every page on 789bet casino runs over an encrypted connection. Payment details you enter for bKash, Nagad or Rocket deposits are tokenised immediately, so our servers never store your wallet PIN or full account number in plain text.

Cookie Use

We place a session cookie when you log in to keep you authenticated as you move between the sportsbook, live tables and slots. Analytics cookies track which game categories you visit most often, helping us surface relevant titles on your home screen.

Data Retention

We keep active account records for as long as you hold an account with us. After you close your account, we retain transaction logs and identity documents for the period required by financial regulations, then anonymise or delete them.

Third-Party Sharing

We pass transaction identifiers to bKash, Nagad and Rocket payment gateways to confirm deposits and release withdrawals. Game studios receive a hashed session ID when you open a slot or live table, but never your name or mobile number.

PRIVACY CONTACTS

Reach Us About Your Data

If you have questions about this privacy policy, want to view the personal information we hold, request a correction, or ask us to delete your account data, our support team can guide you through each step. We handle every privacy inquiry directly and aim to resolve requests within a reasonable timeframe based on the complexity of your question.

Live Chat Open the chat icon in the bottom corner of any page and select Privacy Inquiry from the menu. An agent will ask for your registered mobile number to verify your identity, then walk you through access, correction or deletion requests…
Email Support Send your privacy question to our support address with your account username and registered mobile number in the message.
Account Settings Log in, tap your profile icon, then Privacy Preferences. You can review the data categories we store, update your contact details, toggle marketing messages, and submit a formal data-access or deletion request directly from that screen.

Privacy Policy Questions

We ask for your full name, date of birth, mobile number and email address during sign-up so we can verify your age and send account notifications. You also create a username and password, which we hash and store securely.

We share minimal transaction data with payment processors like bKash, Nagad and Rocket to confirm deposits and process withdrawals. Game providers receive a session token to load your bet history, but they do not see your personal details.

Log in, go to Account Settings, then Privacy Preferences and select Request My Data. We compile your profile information, transaction history and betting records into a file and email it to your registered address within a few business days.

Yes. Contact our support team via live chat or email and request account closure. We will delete personal identifiers after settling any pending withdrawals and retaining anonymised records for the compliance period required by financial regulations.

We use session cookies to keep you logged in and analytics cookies to understand which games you prefer. You can disable analytics cookies in your browser settings, though session cookies are required for the lobby to function properly.

When you deposit via bKash, Nagad or Rocket, we tokenise your wallet details immediately. Your PIN and full account number never reach our servers in plain text, and payment records are encrypted both in transit and in storage.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.